Here are some frequently asked questions and answers.
\nIf you would like further information or have a specific request, please contact us by e-mail at contact@uronea.com or by telephone on 05 59 26 53 61. We’ll get back to you as quickly as possible, with the utmost precision and pleasure.
\nYour holiday must be well organised and unforgettable!<\/p>\n
When you arrive, we’ll give you a lovely fabric wristband: it’s your VIP pass for exclusive access to our great services and activities!
\n1. Our services
\n2. Our accommodation
\n3. Pets
\n4. Miscellaneous : Access to the campsite, WIFI, Barbecue, electric hook-up point, car recharging point
\ncar, safe
\n5. Our activities, sports facilities and aquatic area
\n6. The surrounding area<\/p>\n<\/div><\/div><\/section>\n\n
You’ll find your fresh baguette every morning, along with delicious croissants and chocolatines, and you can have breakfast here.<\/p>\n
For lunch and dinner, you can treat your taste buds to our varied menu: charcuterie board, a variety of pizzas, mussels, regional dishes to discover, not forgetting our succulent desserts and ice cream sundaes: to take away or eat in with a drink, or finish off the evening with a delicious cocktail.<\/p>\n<\/div>\n\t<\/details>\n The campsite has 3 sanitary facilities, which open as and when the campsite is used and close gradually, evenly distributed throughout the site.<\/p>\n Toilet block A opens when the campsite opens (for pitches) and closes when it closes.<\/p>\n The toilets are spread throughout the campsite so that you can access them easily.<\/p>\n Toilets B and C have a baby area and an area for people with reduced mobility.<\/p>\n Hot water is available in all toilets (you don’t need a token).<\/p>\n The showers are closed at night in July and August (we will inform you of the times according to the nearest block) for the peace and quiet of the neighbouring campers.<\/p>\n .<\/p>\n<\/div>\n\t<\/details>\n <\/div>\n<\/div><\/section>\n\n You can make a booking request on our website and our reception team will check availability and reply: https:\/\/www.uronea.com<\/p>\n<\/div>\n\t<\/details>\n You can pay your deposit by credit card, domestic transfer or international transfer (no holiday vouchers or cheques).<\/p>\n<\/div>\n\t<\/details>\n Remember to arrive a few minutes before closing time \ud83d\ude09 !<\/p>\n You will not be able to leave at night or before the gate opens (by leaving your car in the car park).<\/p>\n You can arrive and leave any day of the week.<\/p>\n You may arrive a little earlier: we will be delighted to welcome you if your rental is ready. If not, we will contact you as soon as it is available. You can also let us know your arrival time.<\/p>\n Remember to arrive a few minutes before closing time \ud83d\ude09 !<\/p>\n Departure is from 8:30 to 10:00 maximum after the inventory of fixtures in your presence.<\/p>\n We do not accept departures without an inventory of fixtures, at night or before reception opens.<\/p>\n We do not offer a cleaning package.<\/p>\n Our accommodation is non-smoking.<\/p>\n Please note that you can arrive on Sunday to avoid traffic jams during the season and leave on Friday instead of Saturday: just let us know!<\/p>\n Our accommodation can also be rented by the night, with a minimum of 2 nights in low season.<\/p>\n You can arrive any day except July and August, when arrivals are on Saturdays, except for late arrivals or early departures.<\/p>\n We do not organise late arrivals. In the event of unforeseen delays, please contact us and we will try to find the best solution.<\/p>\n<\/div>\n\t<\/details>\n We do not accept minors unaccompanied by their parents, even with a parental waiver. The family nature of our establishment is reminded to all couples or other people coming together or even families coming together on the duties of living together with respect for each other and the rest of each other.<\/p>\n<\/div>\n\t<\/details>\n We do not have towels or tea towels for hire.<\/p>\n We rent them for a minimum of 7 nights in July and August.<\/p>\n You can tell us your preferences: close to a toilet block or not, specify an area, quiet, close to the water park, in the upper or lower part, half-shaded or lightly shaded. We do not have any pitches with total shade.<\/p>\n We will take your comments into account and report any “irritants”. We never guarantee a specific number.<\/p>\n Pitches are chosen according to your equipment.<\/p>\n<\/div>\n\t<\/details>\n Your friends are welcome.<\/p>\n You must let us know when they arrive, giving their name, the number of the pitch or accommodation they are visiting and the registration number of the vehicle, which must be parked in the car park. Your friends do not have access to the campsite by car: you cannot let them in with your card.<\/p>\n They do not have access to the campsite’s activities and cannot swim or sunbathe in our exclusive aquatic area.<\/p>\n Paid entry to the pool area is not possible, to ensure that you have exclusive access to the pool and to avoid overcrowding.<\/p>\n They must leave the campsite before 10.30pm.<\/p>\n A fee will be charged for short visits.<\/p>\n<\/div>\n\t<\/details>\n <\/div>\n<\/div><\/section>\n\n There is no communal barbecue.<\/p>\n Let’s have fun as a family, relaxing, quietly if we feel like it, that’s our idea of entertainment, but we don’t impose anything and you don’t impose your entertainment on others \ud83d\ude09\u2728 !<\/p>\n<\/div> Our programme of activities starts gradually from the first week of July until the end of August. At the beginning and end of the season, our activities are lighter, as are our prices.<\/p>\n Please note that we organise a few activities during the Spring holidays and bank holidays, and some musical groups perform occasionally in June and September. Just ask!<\/p>\n<\/div>\n\t<\/details>\n We organise mainly daytime and early evening activities so that you can get together, have fun and relax as a family.<\/p>\n These activities are suggested, not imposed: each to his own rhythm.<\/p>\n We don’t want to be a camping club.<\/p>\n For children: We offer a Kids Club from 08\/07 to 27\/08 for children aged 6 to 12. Registration is required.<\/p>\n Activities such as pony rides, make-up workshops and circus days are also organised without registration.<\/p>\n For teenagers: not so early. Sports tournaments, football, basketball, table tennis, activities such as bubble football, climbing wall, human table football, windsurfing, etc.<\/p>\n And let’s not forget the teenagers’ night out with their friends….<\/p>\n They’ll always grumble a bit, but we’ll forgive them \ud83d\ude09 !<\/p>\n For everyone: we organise activities in the morning, including muscle toning, cardio and aqua aerobics.<\/p>\n In the evening, we organise quizzes, casino evenings, wooden games, Basque dance shows, Basque songs and musical evenings.<\/p>\n Finally, a more festive evening such as our foam party, dance party or concert.<\/p>\n On this occasion, the bar will stay open later, which is the most nocturnal evening until midnight. So enjoy, but don’t overindulge!<\/p>\n<\/div>\n\t<\/details>\n Pools of different depths for different ages, with a small slide for toddlers in the indoor and outdoor paddling pools.<\/p>\n And our beautiful water play area is open to young and old alike.<\/p>\n Don’t forget the sea, 600 m away at 16 to 20\u00b0C!<\/p>\n The nearest beach is a maximum 15-minute walk (with children) from the campsite. Many other beaches are within walking distance, such as the Plage du Centre, although the road is a little more hilly.<\/p>\n A small, safe footpath takes you there or by bike. It’s flat…<\/p>\n In July and August, a shuttle bus can take you to the various beaches.<\/p>\n<\/div>\n\t<\/details>\n Bidart town centre is 600 m from the campsite, around 15 minutes on foot.<\/p>\n It’s a typical Basque town with small shops (bakery, tobacconist’s, souvenirs, etc.), a few restaurants (including 2 bar-restaurants) and the Tourist Office.<\/p>\n It’s uphill to get there, and downhill to get back to the campsite!<\/p>\n In July and August, a shuttle bus can take you to the village.<\/p>\n<\/div>\n\t<\/details>\n There are 2 supermarkets in Bidart: Intermarch\u00e9 and Lidl (Leclerc in Biarritz, Carrefour in Saint Jean de Luz).<\/p>\n<\/div>\n\t<\/details>\n Yes, thanks to the buses next to the town centre or by car, you can reach neighbouring towns such as Saint-Jean-de-Luz, Biarritz, Bayonne, Anglet and Hendaye.<\/p>\n<\/div>\n\t<\/details>\n The nearest ATM is in the village square, next to the bakery.<\/p>\n<\/div>\n\t<\/details>\n Come and see us, you have so much to discover, so much to enjoy, so much to taste, so much to look at, so much to listen to,<\/p>\n …you’re sure to leave a bit to come back…tomorrow, one day, with just as much pleasure…<\/p>\n In Bidart you never go anywhere, you always come to someone…<\/strong><\/p>\n<\/div>\n\t<\/details>\n <\/div>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10623","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDo you have on-site laundry facilities?<\/span><\/summary>\n\t\t\t
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How do I get to the toilets?<\/span><\/summary>\n\t\t\t
OUR ACCOMMODATION :<\/h2>
How can I book a pitch or accommodation?<\/span><\/summary>\n\t\t\t
How can I pay my deposit?<\/span><\/summary>\n\t\t\t
How can I pay the balance?<\/span><\/summary>\n\t\t\t
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What time can I arrive and what time do I have to leave?<\/span><\/summary>\n\t\t\t
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How many people can I accommodate?<\/span><\/summary>\n\t\t\t
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Can minors come alone?<\/span><\/summary>\n\t\t\t
How do I pay my deposit?<\/span><\/summary>\n\t\t\t
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Can I put up an extra tent?<\/span><\/summary>\n\t\t\t
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Can I park my car on my pitch?<\/span><\/summary>\n\t\t\t
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Can I hire childcare equipment, sheets, towels, TV, fridges and bicycles?<\/span><\/summary>\n\t\t\t
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Can I choose my pitch or rental?<\/span><\/summary>\n\t\t\t
Can I receive visitors?<\/span><\/summary>\n\t\t\t
ANIMALS<\/h2>
Are pets allowed?<\/span><\/summary>\n\t\t\t
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MISCELLANEOUS :<\/h2>
ACCESS TO CAMPSITE, WIFI, BARBECUE, ELECTRIC HOOK-UP POINT, RECHARGING POINT FOR YOUR CAR, SAFETY DEPOSIT BOX<\/span><\/summary>\n\t\t\t
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ACTIVITIES AND SERVICES ON OFFER<\/h2>
On what dates are there activities?<\/span><\/summary>\n\t\t\t
What kind of events can I find?<\/span><\/summary>\n\t\t\t
What sports facilities or play areas are there?<\/span><\/summary>\n\t\t\t
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How does our aquatic area work?<\/span><\/summary>\n\t\t\t
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THE ENVIRONMENT<\/h2>
How far is the beach from the campsite?<\/span><\/summary>\n\t\t\t
How far is the city centre on foot? <\/span><\/summary>\n\t\t\t
Where’s the nearest supermarket?<\/span><\/summary>\n\t\t\t
Is it easy to get to nearby towns? <\/span><\/summary>\n\t\t\t
Where is the nearest ATM?<\/span><\/summary>\n\t\t\t
Is there a doctor near the campsite? <\/span><\/summary>\n\t\t\t
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The weather, the terrain?<\/span><\/summary>\n\t\t\t
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What can I add?<\/span><\/summary>\n\t\t\t